Scaling Payroll for 35,000+ Employees at a Top Private Life Insurer
Company Overview:
Name: Leading Private Life Insurance Provider
Industry: Insurance & Banking
Employees: 11,500 Full-Time | 23,200 Part-Time | Total: 35,630
Locations: Pan India
Client Since: 2009
About the Client:
A privately held Indian life insurance provider, established in 2001. It serves over 46 million customers across 148 cities and towns in India.
Why Did the Insurer Choose TSR Darashaw As Its Payroll Outsourcing Partner?
As part of the TeamLease HRtech portfolio, TSR Darashaw combines deep domain expertise with modern payroll technology to deliver reliable, compliant, and scalable solutions. With over 25 years of experience serving diverse segments like BFSI, Manufacturing, IT/ITES, BPO, and Retail, the platform ensures end-to-end payroll efficiency, from salary disbursement and tax management to statutory compliance and reporting.
- 50+ Years of Expertise
- 2.2+ Lakhs of Payroll processed every month
- Robust DR/BCP Infrastructure for business continuity
- ISO & SOC 2 Certified
The Solution Tailored for the Client
The insurer transitioned to our end-to-end managed payroll service, designed to deliver accuracy and employee satisfaction at scale. Our team implemented a fully automated payroll system with built-in compliance checks, streamlined tax handling, and real-time support features.
Key highlights of the implementation include:
- Integration with their existing HRMS – Darwinbox
- Deployment of critical modules to enhance payroll flexibility and employee convenience:
- Flexi Pay Module
- Reimbursement Module (CTC/Non-CTC)
- Leave Management Module
Key Outcomes of the Partnership
The client has realized significant improvements since its implementation:
- Payroll Accuracy Rate: Achieved 100% accuracy
- Processing Time: Reduced to just 2–3 hours per cycle
- Payroll Error Rate: Brought down to 0%
- Dedicated Team: 4 FTEs now manage payroll for over 34,000 employees
- Employee Experience: Noticeable increase in satisfaction due to timely and accurate payments and faster resolution of income tax queries
